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General terms and conditions

General Terms and Conditions

 Article 1 - Identity and applicability

 Article 2 - Offers/agreements

 Articele 3 - Prices and information on the website

Article 4 - Payment

Article 5 - Delivery/shipment

Article 6 - Complaints and returns

Article 7 - Liability

Article 8 - Force Majeure

Article 9 - Guarantee

Article 10 - Privacy

Article 11 - Copyright

Article 12 - Applicable law and competent judge


Article 1 - Identity and applicability

1.1 Identity

These are the General Terms and Conditions of LABEL 88, www.label88.nl, www.label88.com and www.label88eco.nl (hereafter LABEL 88).

Burgemeester van Tienenweg 53

1111 CV Diemen


E-mail: [email protected]

Telephone: 0623326966

Chamber of Commerce number: 73255386

1.2 Applicability

These Terms apply to all offers, orders and agreements made by LABEL 88 and her customers through the LABEL 88 web shop (www.label88.nl, www.label88.com and www.label88eco.nl). The provisions of these Conditions can only be deviated from in writing and after LABEL 88 has given its approval. The customer cannot derive any rights from agreed deviations for future transactions. Accepting an offer or placing an order means that you accept the applicability of these conditions. By clicking on "accept", you agree to the content of these Conditions and to their applicability to the agreement you make with LABEL 88.

Article 2 - Offers/Agreements

 2.1 All offers made by LABEL 88 are without obligation and LABEL 88 expressly reserves the right to change prices, especially when this is necessary on the basis of (legal) regulations.

2.2 The sale and purchase agreement

Upon processing your order, LABEL 88 will send you an e-mail confirming receipt of the order. This automatically generated order confirmation e-mail is not yet an acceptance of the offer, but only confirms that the order has reached us. An agreement only comes into being after acceptance of your order by LABEL 88. If you do not receive a reply within two working days, your order has been accepted.

2.3 Refusal of transaction

LABEL 88 reserves the right to refuse to process an order without giving any reason. If LABEL 88 does not accept an order, LABEL 88 will notify you within two working days of receipt of the order.

2.4 No obligation to deliver if information is incorrect

LABEL 88 is not obliged to deliver orders placed based on incorrect information on the site (www.label88.nl, www.label88.com and www.label88eco.nl).

2.5 Delivery

LABEL 88 delivers to customers all over the world.

Article 3 - Prices and information on the Website

3.1 The prices shown on the Site are in euros including VAT, but excluding delivery costs. The total price mentioned on the order list and on the electronic order form includes shipping costs. LABEL 88 reserves the right to change prices at any time.

3.2 Price changes after a sale and purchase agreement that has already been concluded If the sale and purchase agreement has already been concluded and confirmed by LABEL 88 by e-mail, the prices indicated at that time remain applicable and cannot be changed.

3.3 Information regarding prices, specifications, etc. 

LABEL 88 takes great care to ensure that all information concerning prices, specifications and delivery times is correct, but accuracy cannot be guaranteed. LABEL 88 is not liable for the consequences of incorrect or incomplete information on the site, including colour variations due to screen quality.

Article 4 - Payment

Payment can be made by bank transfer via iDEAL, paypal and credit card but only after approval of the payment intermediary. No extra costs are charged for online payments.

Article 5 - Delivery/shipment

5.1 Delivery time

The average delivery time is 1-2 working days from the date the payment is received by us.

5.2 Exceeding the delivery time

The product must be delivered to the customer within 30 days of ordering. If this does not happen, the customer may cancel the purchase immediately. This does not apply if the parties have agreed on a different delivery period.

5.3 Partial delivery

Delivery in parts is allowed, the resulting extra shipping costs are of course borne by LABEL 88.

5.4 Availability

We do our best to keep the website as up to date as possible, but it can happen that a product is unexpectedly no longer available. In this case, we will contact you as soon as possible.

5.5 Delivery of your order

We deliver all items with PostNL. PostNL makes a total of two attempts to deliver the parcel. If they have not succeeded in delivering the parcel, you will receive a message in your letterbox asking you to collect the parcel from the nearest post office/postal agency. This is possible up to three weeks after the last delivery attempt. If the order is not picked up, the package will be returned to sender. The package can be followed via Track&Trace.

5.6 Shipping costs

All orders within the Netherlands are shipped free of charge. For orders within the European Community (excluding the Netherlands) the shipping costs are 14,95.

Article 6 - Complaints and returns

6.1 We do everything to deliver a perfect product. Should the ordered article not meet your expectations, you can always exchange or return it without giving reasons. To do so, a return number must be requested from [email protected] within 7 calendar days of receipt. The goods must then be returned to LABEL 88 within another 7 calendar days. To be able to return goods, a number of conditions must be met, as stated below.

 6.2 Check the product immediately upon receipt and then decide within 7 calendar days whether to accept the product or not, before removing any labels, tags, stickers, etc. If within this period no written complaints have been received by LABEL 88, LABEL 88 is deemed to have fully met its obligations with regard to the goods delivered. After removing the labels, tags, stickers, etc. and/or taking the product into use, you can no longer claim that the product does not comply with the agreement. The product can then no longer be taken back, repaired or partly or wholly reimbursed. The packaging may only be opened to the extent necessary to assess whether the product meets your expectations.

6.3 After receiving a return number you should send the goods back within 7 calendar days to LABEL 88, Burgemeester van Tienenweg 53, 1111 CV Diemen. Returns should be marked by the Buyer by adding the return number that you will receive by e-mail from us. Unmarked goods may be returned to the Buyer by LABEL 88 without refund. If the return is not made within 7 calendar days, unfortunately LABEL 88 cannot accept it as a return and will not refund the goods.

6.4 Shipping costs of returns are at your own expense, unless LABEL 88 has explicitly made a mistake. The cancellation of an order is only free of charge if the order has not yet left our warehouse.

6.5 Responsibility for returns As the sender, you are responsible for the products until they actually reach our warehouse. Please make sure that they are packed properly and neatly, as much as possible in their original packaging. Returns must be sent by PostNL. Keep your proof of postage. If you want to be sure that the package arrives, we recommend that you send the goods as a (Letterbox) Package via PostNL.

6.6 For all accurately returned products for which a refund has been claimed, the money will be transferred to the bank account you used to make the payment to us within 14 days of receipt of the returned product. Banks have their own deadlines for transferring amounts. Therefore it can be that it takes longer before the amount is actually credited to your account. LABEL 88 cannot be held responsible for this. To receive a refund, the product must be in new, unused and unworn condition with all original packaging labels and tags still attached. New and unworn means that the item is not stained, has not been worn, has not been damaged or attempted to be repaired, that the labels and tags show no signs of use and that the item does not have a perfume odour.

6.7 Discounted articles can also be exchanged and/or returned, unless specifically indicated otherwise.

Clause 7 - Liability

7.1 Any liability of LABEL 88 towards the Buyer is limited to the amount of the purchase price. LABEL 88 is never liable for any consequential damage of any kind, direct or indirect, to movable or immovable goods or to persons.

Article 8 - Force Majeure

8.1 In the event of force majeure, LABEL 88 has the right, at its own choice, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, by informing you of this in writing and without LABEL 88 being held to any compensation, unless under the given circumstances this would be unacceptable according to standards of reasonableness and fairness.

8.2 Force majeure is understood to mean any shortcoming that cannot be attributed to LABEL 88, because it is not due to any fault on her part, nor is it attributable to any law, legal act or generally accepted practice.

Article 9 - Warranty

All products are carefully checked before they are sent, but mistakes are human. In the webshop there are as clear as possible pictures of the articles, where you can also zoom in and thus avoid possible surprises. In case of manufacturing defects of the articles, we always exchange them for a new one. In other cases, a solution is found in consultation. Always contact us (within 7 calendar days) if you are not satisfied with your order.

Article 10 - Privacy

All personal data provided by you through the website are exclusively used for the handling of your order and to inform you about LABEL 88 and its products, and will never be made available to third parties.

Article 11 - Copyright

The entire content of our website www.label88.nl, www.label88.com and www.label88eco.nl including texts, photos, images, moving images and sounds, illustrations and software is our property and is protected by copyright or other rights. It is therefore not permitted to copy and/or distribute information from this site in any form whatsoever without prior written permission. Visitors and users cannot derive any rights from the information offered in any way. The text or (photo)graphical representations on this site may not, without the written consent of LABEL 88, be reproduced in whole or in part, and/or published by printing, photocopying, faxing, retyping, storage in a computerised file, or otherwise in whole or in part, in any form whatsoever.

Article 12 - Applicable law and competent court

All rights, obligations, offers, orders and agreements to which these conditions apply, as well as these conditions, are exclusively governed by Dutch law. All disputes between parties shall be submitted exclusively to the competent court in the Netherlands. 


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